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This changelog covers most SNworks products. Minor updates and hotfixes may not be represented here.

Release - June 18, 2024

  • 🎉 Analytics (CEO3) - Closed beta of self-hosted analytics solution. If you'd like to participate, please contact support.
  • 🎉 Article Editor (CEO3) - Updated core article editor to 2.4.10 which fixes numerous bugs including:
  • 🐛 Article Editor (CEO3) - Fixed popup confusion when opening copy reference window.
  • 🐛 Article Editor (CEO3) - Fixed content deletion when pasteboard gets "confused."

Release - May 28, 2024

  • 🎉 General (CEO3) - Added new headline character counter.
  • 🎉 General (CEO3) - New options to disable auto-publish and auto-gallery in uploads.
  • 🐛 Upload (CEO3) - Fixed large, multi-page PDF uploads.
  • 🐛 Upload (CEO3) - Fixed an issue where poster images wouldn't properly update in CEO when replacing manually.
  • 🐛 General (CEO3) - Update Issuu API connection.

Release - March 11, 2024

  • 🐛 Upload (CEO3) - Fingers crossed we found the core issue of the upload service randomly timing out.
  • 🐛 Upload (CEO3) - Fixed an issue that would cause videos filmed on some smart phones to fail when cross-encoding.
  • 🐛 General (CEO3) - Improved CEO response times, with updated index optimizations on deep archives.

Release - February 21, 2024

  • 🐛 Upload (CEO3) - Enabling "automatically publish" and "group uploads into gallery" publish the gallery automatically.
  • 🐛 Custom Content (CEO3) - DateTime meta property properly converts between local and UTC timezones on save.
  • 🐛 Article Editor (CEO3) - Clips work on page content now.
  • 🐛 UI (CEO3) - Fixed clickable target area on segmented buttons (like "New Article").

Release - December 11, 2023

  • 🎉 Multi-Export (CEO3) - You can finally select multiple content items and export them as a ZIP file.
  • 🎉 Tags (CEO3) - Tags dropdown will now show your most used tags by default.
  • 🎉 Authors Meta (CEO3) - You can now include a generic author list as content meta and custom entry types.
  • 🐛 Version Compare (CEO3) - Version list and compare shows the name of the editing user again.
  • 🐛 Tags (CEO3) - Tag autocomplete dropdown properly scrolls again, also increased the number of results returned to 40.

Release - November 9, 2023

  • 🔬 Search (CEO3) - Feature testing new search backend with dashboard views.
  • 🐛 Uploader (CEO3) - Uploader is more fault tolerant during uploads with a large number of files.
  • 🐛 Uploader (CEO3) - Uploader will wait for all metadata to be extracted before returning a upload status.

Feature Release - September 27, 2023

  • 🔬 Editor (CEO3) - Updated copy reference modal placement, should no longer steal focus.
  • 🎉 Assignments (CEO3) - Issue search field will automatically show the 5 most recent issues.
  • 🎉 Editor (CEO3) - Updated Article Editor to 2.5.7.
  • 🎉 Uploads (CEO3) - You can now turn off the default selection for publishing uploads.
  • 🎉 Tips (CEO3) - Updated tips and tip styles across CEO. You can disable tips now in your account settings.
  • 🐛 CEO2/CEO3 compat (CEO3) - Saving an article in CEO3 will automatically clear out _raw values computed by CEO2. This should keep editor data consistent between the two systems.
  • 🐛 Group ACLS (CEO3) - Automation task access is handled at the group level.
  • 🐛 Simple Editor (CEO3) - Re-enabled all heading types (H1 - H6).
  • 🐛 DAL (CEO API) - Selection fixes for upcoming database layer upgrade.

Experiment Release - September 5, 2023

  • 🔬 Video Transcriptions (CEO3) - We're testing video transcriptions and recognition in directly uploaded videos. This will not transcribe videos from other sources (e.g. YouTube).
  • 🔬 Tagging From Search (CEO3) - You can tag items directly from search results.
  • 🐛 Copy Refs (CEO3) - Fixed error when saving copy references.

QOL Release - August 28, 2023

  • 🔬 Copy References (CEO3) - By popular demand, notes/copy references are back. Sort of. While we continue to work on CopyDesk features, you can still insert notes and references in-text.
  • 🔬 Search Cache (CEO3) - Interim search cache to speed content fetching on sites with deep archives.
  • 🎉 Exports (CEO3) - New customizable Simple XML export option. Ease importing into print layout tools when ICML is overkill.
  • 🐛 Uploader (CEO3) - Fixed issue where the media uploader would not properly save GIF previews.
  • 🐛 Uploader (CEO3) - Fixed an issue with hyphenated client codes.
  • 🐛 Uploader (CEO3) - Fixed an issue where YouTube videos were not importing with a proper media type.
  • 🐛 Message Queue (CEO3) - Fixed an issue where the message queue's rollup feature was hanging.

Hot Fix Release - July 20, 2023

  • 🐛 Grammarly (CEO3) - Grammarly SDK removed from Article Editor. Grammarly has ended support for the system.

QOL Release - July 17, 2023

  • 🔬 Search/Filtering (CEO3) - New content list cache makes filtering and sorting much faster when using a basic set of parameters. Filtering with keywords will fallback to old search method.
  • 🔬 Deep Archive Improvements (CEO3) - Sites with more than 200,000 content items should see noticeable speed improvements when filtering, creating, and saving.
  • 🐛 Queue Manager (CEO3) - Fixed an issue where the queue manager would not reboot after an update.

Bugfix Release - June 26, 2023

  • 🐛 Dashboard (CEO3) - Fixed an issue when searching disabled tags in the tag module wouldn't return any results.
  • 🐛 Dashboard (CEO3) - Replaced missing "click through" URL field in media.
  • 🐛 Dashboard (CEO3) - Fixed overlay indexes... again.
  • 🐛 Dashboard (CEO3) - Fixed issue where pagination may not update if attachment information is duplicated.
  • 🐛 Sites (API) - Fixed issue where CEO couldn't read a site's routes table if there were multiple connectors.
  • 🐛 Cron (API) - Fixed issue where multiple cron jobs wouldn't fire for CEO3 only installs.

Feature Release - May 31, 2023

  • 🔬 Crash Recovery (CEO3) - Local save and crash recovery can be enabled in settings, allow you to recover pending content changes after an accident or crash.
  • 🔬 Clips (CEO3) - Create reusable HTML clips that can be reused in the editor.
  • 🎉 Editor (CEO3) - Include your site's CSS into the article editor to have a better preview of what your live content will look like.
  • 🐛 UI (CEO3) - Fixed several overlay issues.
  • 🐛 UI (CEO3) - Cleaned up settings panel.

Labs Release - May 24, 2023

  • 🔬 Search (CEO3) - We're experimenting with a new natural language processing search.
  • 🔬 YouTube Sync (CEO3) - A new YouTube sync method with better data ingestion is being tested.

QOL Release - May 12, 2023

  • 🎉 Editor (CEO3) - New example templates in the Article Editor.
  • 🐛 Uploader (CEO3) - Fixed iOS live photo uploads (HEIC files).

QOL Release - May 2, 2023

  • 🎉 Quality of life (CEO3) - Interface cleanup and consistency. Filter bar and pagination more consistent across different screens.
  • 🐛 Content Picker (CEO3) - Fixed double search submit in the content picker.

Small Feature Release - May 1, 2023

  • 🎉 Uploads (CEO3) - CEO will automatically publish uploaded media. Just uncheck the box to keep media in draft state.

Bugfix Release - April 24, 2023

  • 🎉 Dashboard (CEO3) - Active filtered facets will appear in bold green text, which will help indicate that results are filtered.
  • 🐛 Content (CEO3) - "Check-in" is now "Discard Changes" in the toolbar. "Check-out" and "Discard Changes" will not appear at the same time, and checking in without saving will cause a warning box.
  • 🐛 Autocomplete (CEO3) - Fixed error that would appear if you hit enter on an empty result list.
  • 🐛 Article Editor (CEO3) - Added block reorder.
  • 🐛 Article Editor (CEO3) - Removed code option as it was causing confusion with no apparent value.
  • 🐛 Dashboard (CEO3) - Bottom pagination returns scroll to the top on load.
  • 🐛 Dashboard (CEO3) - Top pagination expanded to include all results.
  • 🐛 Dashboard (CEO3) - Warning appears when you have filter options visible.

Bugfix Release - April 18, 2023

  • 🔬 Uploader (CEO3) - New uploader is now the default, updated uploads to allow all to complete before reporting errors.
  • 🔬 Uploader (CEO3) - Uploads will happen in parallel again.

Feature Release - April 4, 2023

  • 🔬 Uploader (CEO3) - This release features a complete rebuild of our media upload system. You can elect to use the new uploader by clicking the "Beaker" button on the upload window.

Bugfix Release - March 6, 2023

  • 🐛 UI (CEO3) - Fixed default state for collection dropdown.
  • 🐛 Base Styles (Front End) - ARX content styles are automatically imported into frontend sites.
  • 🐛 Media (CEO3) - Fixed YouTube previews.
  • 🐛 Modals (UI) - Fixed unscrollable wide modals.

Bugfix Release - February 20, 2023

  • 🐛 Users (Accounts) - Can preform group actions on users now, including mass password emails.
  • 🐛 Media (CEO3) - Fixed issue where replacing non-image preview media could result in loss of original.
  • 🐛 Content Picker (CEO3) - Fixed issue where Content Picker may not reopen if closed prematurely.
  • 🐛 Authors/Tags (CEO3) - Fixed filter bar alignment.
  • 🐛 Containers (CEO3) - Fixed keyword search filter for containers.
  • 🐛 UI (CEO3) - Fixed dropdown menu click targets. They take the full width of the parent menu.
  • 🐛 UI (CEO3) - Fixed bug where modal buttons wouldn't update when switching contexts.

Feature Release - February 13, 2023

  • 🔬 Assignments (CEO3) - Testing support for ICS calendar feeds on assignments.
  • 🎉 General (CEO3) - Removed max width constraint on the main application view.
  • 🎉 General (CEO3) - New dashboard docs.
  • 🎉 General (CEO3) - Updated about, terms, and privacy pages.
  • 🐛 Custom Content (CEO3) - Added last modified column to custom content view.
  • 🐛 Custom Content (CEO3) - Fixed custom content keyword filtering.
  • 🐛 Media (CEO3) - Image caption and alt text overrides should appear on published media again.
  • 🐛 Media (CEO3) - Added fallback to "Creator" IPTC data for image credits.
  • 🐛 Media (CEO3) - Fixed state tracking between gallery placeholders and the gallery containers themselves.
  • 🐛 Media (CEO3) - Fixed workflow status tracking on galleries.
  • 🐛 Media (CEO3) - Fixed bug where gallery locks wouldn't clear properly.
  • 🐛 General (CEO3) - Content picker modal should jump around less.
  • 🐛 General (CEO3) - Cleaned up user icon menu.
  • 🐛 General (CEO3) - Uploads now happen in serial to prevent timeouts.

Feature Release - February 1, 2023

  • 🔬 Grammarly (CEO3) - Basic and rich editors now support Grammarly by default. The Article Editor's support is experimental, and must be enabled each time.
  • 🎉 Collections (CEO3) - You can now group content in collections from the default content view.
  • 🎉 Media Previews (CEO3) - Media previews are now displayed in the default table view.
  • 🐛 Search (CEO3) - Search sorting has been tweaked to help surface recent content.
  • 🐛 Gallery (CEO3) - Fixed gallery preview button.

Feature Release - January 30, 2023

  • 🎉 Media Uploader (CEO3) - New media upload review. Update title, caption, author after uploading.
  • 🎉 Media Uploader (CEO3) - New file size limit verifications and feedback.
  • 🐛 Dashboard (CEO3) - Hopefully fixed the toolbar float layering for good.

Bugfix Release - January 25, 2023

  • 🐛 Article Editor (CEO3) - Updated ArticleEditor to 2.4.5.
  • 🐛 Article Editor (CEO3) - Fixed a bug where the CQ flag would not insert at the tail end of a paragraph.
  • 🐛 Article Editor (CEO3) - Fixed CQ position in edit bar.
  • 🐛 Article Editor (CEO3) - Removed "Image" block as it was confusing. Updated Embed Media icon to match.
  • 🐛 Containers (CEO3) - Fixed "untitled" display when a container doesn't have a name.

  • 🐛 Containers (CEO3) - Non-gallery containers load properly again.

Feature Release - January 24th, 2023

  • 🎉 Workflows (CEO3) - New workflow transition. You can now fire transitions on meta property value changes.
  • 🎉 Assignments (CEO3) - Assignments you've been "@" mentioned in now appear under "My Assignments".
  • 🎉 Assignments (CEO3) - Assignments emails now have links for both CEO2 and CEO3.
  • 🎉 Pages (CEO3) - Custom URLs are back for pages.
  • 🐛 Articles (CEO3) - Fixed the "Edit" and "Remove" dominant media buttons.
  • 🐛 Galleries (CEO3) - Fixed an issue with publishing galleries via the list view.
  • 🐛 Assignments (CEO3) - Fixed the time display on assignment due dates.
  • 🐛 Send to CEO (CEO3) - Fixed an issue with the security settings blocking GSuite applications.
  • 🐛 User Search (Accounts) - Fixed a bug where searching for groups with spaces caused an empty result.
  • 🐛 User Search (Accounts) - Fixed a bug where searching for full email didn't return any results.

Bugfix Release - January 12th, 2023

  • Assignments (CEO3) - Added lock status indicator to assignment table.
  • Assignments (CEO3) - Added clear lock status indicator to assignment screen.
  • Assignments (CEO3) - Fixed date offset for assignment due dates.
  • Assignments (CEO3) - Fixed pagination on assignment list.
  • Feedback (CEO3) - New anonymous feedback link.
  • Group ACLs (CEO3) - Fixed dependent ACL attachment when changing access lists for Assignment Comments.

Feature Release - January 11th, 2023

  • Article Editor (CEO3) - CQ copy notations are back. Use the check mark icon in the text editor.
  • Assignments (CEO3) - Added "@" mentions back to assignment descriptions.
  • Assignments (CEO3) - Added modified at column to assignment list, so you can now order by recent.
  • Assignments (CEO3) - Fixed search filter for assignments.
  • Assignments (CEO3) - Fixed pagination on assignment list.
  • Login (Accounts) - Added "mini-faq" for log in issues.
  • Login (Accounts) - Fixed blank screen that would appear if you tried logging in before setting a password.
  • Login (Accounts) - Fixed a bug where reset requests may not be sent of you hadn't logged in yet.

December 2022 Release

  • UI (All) - Fixed extra scrollbars that were appearing on token and menu inputs.
  • Users (Accounts) - Fixed bug where pagination wouldn't reset on user search.
  • Help Docs (CEO3) - Updated getting started guide to include info on user management.

  • Publication Chooser (All) - Multiple publications appear in alphabetic order.

  • Publication Chooser (All) - You can now filter publications by name.


  • HOTFIX (CEO3) - Fixed regular expression loading error in Safari (macOS and iOS).

November 2022 Release

  • Automations (CEO3) - Added new transition types to automations. You can now create automations on update, publish, and create.
  • Automations (CEO3) - Added new task type - Tag. You can now tag items in response to changes.
  • Settings (CEO3) - Removed unused panels, combined docs and support into new Help & Support panel.
  • Bugfix (CEO3) - Fixed minimum height on settings panel so "Save" button is more clearly in-view.


  • HOTFIX (CEO3) - Automation interface wazzing out 75% less.
  • HOTFIX (CEO3) - Automations save properly again.
  • HOTFIX (CEO3) - Fixed Magic Link logins on some SafeLinks implementations.


  • HOTFIX (CEO3) - Fixed content picker not opening a second time after loading article editor.
  • HOTFIX (CEO3) - Fixed max height on content picker.
  • HOTFIX (CEO3) - Fixed missing URLs.
  • HOTFIX (CEO3) - Fixed command bar actions when sorting on the dashboard.
  • HOTFIX (CEO3) - Fixed load error after saving a new page.
  • HOTFIX (CEO3) - Fixed default sort order.
  • HOTFIX (CEO3) - Fixed duplicate slash when loading help in new window.

October 2022 Release

  • CEO3 - Focus on speed and stability. All notifications have been updated, including all error messages. Error messages more clearly indicate the cause and solution of problems.


  • HOTFIX (CEO API) - Fixed issue where groups without explicit access to ACLs weren't able to retrieve access information (e.g. Editor, Writer, Pages Only in the default group set).
  • HOTFIX (Accounts) - Fixed warning when setting passwords for the first time.
  • HOTFIX (Accounts) - Fixed warning after creating a user and before groups have been added.

September 2022 Release

  • CEO3 & API - NEW Automations! Using workflows you can create powerful automations when content moves from one workflow status to another.
  • CEO3 - NEW Send to CEO panel and new Send to CEO plugin for Google Docs (tm).
  • CEO3 - UPDATED Planner and assignments are now available in CEO3.
  • CEO3 - UPDATED Workflow editor is now available in CEO3.
  • General - UPDATED Terms & Conditions, Privacy Policy, and Acceptable Use Policy.
  • CEO3 & API - General bugfixes.

August 2022 HOTFIX

  • HOTFIX (Accounts) - Fixed issue with magic links expiring when passed through Safe Link services.

August 2022 Release

  • Removed upper "Add" menu and integrated into new Segmented Menu, with "New Article" as the default. This should make creating content more clear.
  • Error messages are more consistent and informative.
  • Cleaned up error messages.

July 2022 Release

  • Persistent login with Safari fixed.
  • Safari iOS should no longer flash "not secure" when switching connections.
  • Fixes and QoL improvements for mobile, including larger tap areas and horizontal scroll indicators.
  • Improved modal performance.

June 2022 Release

  • Command bar! Try it with CMD+K or CTRL+K.
  • Shortcut keys! Check the "Shortcut list" under the user menu.
  • Improved notifications.
  • Code cleanup and many bugfixes.
  • Mobile interface support.
  • All new content editor, featuring many different layout options.
  • Improved search and new Digital Asset Management (DAM) features.
  • New inline and contextual help options.